Your pellet appliance comes equipped with an ash drawer or an ash tray. Simply pull it forward, remove it and empty the ashes. Be careful and remember that the ash is “powdery” fine and can be easily blown around the room. It’s always a good idea to empty the ashes into an ash bucket with a tight fitting lid. Any smoldering pellets will be snuffed out and the lid provides protection from fine dust being blown around. If you want to vacuum the ash out of the corners of the firebox and other hard to clean spaces, buy an ash vacuum cleaner. These are designed to handle hot pellets and come equipped with a filter to reduce the fine fly ash that can get airborne.
Below is a list of fireplace and grill stores that service Virginia (VA)
Winston's Chimney Service
Hearth & Home Shoppe
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Dixie Building Products Inc.
For more information, contact your local fireplace and grill store..