Why does my pilot light go out?

If you follow the instructions above to light your pilot light, make sure you keep holding down the control knob in the ignite position for as long as a minute after the pilot light has been lit by the igniter. This helps to make sure the flame is lit and stable. If you’re still having problems with the pilot light going off, book an appointment with a certified gas technician to diagnose the root of the problem.

Below is a list of fireplace and grill stores that service Virginia (VA)

Manassas, VA

Winston's Chimney Service
11301 Industrial Road
Manassas, VA 20109

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Mechanicsville, VA

Hearth & Home Shoppe
8151 Mechanicsville Tpk
Mechanicsville, VA 23111

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Roanoke, VA

Dixie Building Products Inc.
3342 Melrose Ave NW
Roanoke, VA 24017

Warrenton, VA

Costello's Warrenton Fireplace & Hot Tub
251 West Lee Hwy
Warrenton, VA 20186


For more information, contact your local fireplace and grill store.

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