No, not directly. The WE LOVE FIRE dealer network is part of the United Buyers Group organization. Over 300 independents, locally-owned retailers specializing in fireplaces and stoves have joined together to increase their buying clout with premier manufacturers in the industry. By doing this, dealers can eliminate distributors and work directly with those companies that manufacture stoves, fireplaces, inserts, and accessories. Our buying prowess, coupled with our relationship with manufacturers, enables us to offer very competitive pricing on several high-quality lines of products.
Manufacturers are not set up and equipped to handle retail sales. Your WE LOVE FIRE dealer has a beautiful showroom and sales, service, and installation experts in-house to answer your project's questions and details. These manufacturers work closely with the WE LOVE FIRE dealers by providing up-to-date training and in-depth product knowledge. Furthermore, many products have been developed by collaborating efforts between manufacturers and dealers.
Your WE LOVE FIRE expert also works on your behalf if there is ever a need for warranty work on a product. Since there is a strong rapport between dealer and supplier, any warranty issues can be quickly remedied.