This question comes up periodically and has to do with what is most valued by a customer.
We understand it’s your wallet that’s taking a hit, and your budget is limited. But, you’ve likely heard this common folk wisdom before: “Pay me now or pay me later” or “Buy once, cry once.” It means that if you don’t spend more on quality upfront, you may have to spend even more over the long term.
The equipment you see in big box stores is there for a reason. Cheap – to get you in their stores.
Stoves offered in big boxes are often made with thinner steel and poorer parts and components. It will not perform as well or as long as better-quality fireplaces or stoves. The odds are pretty high that you’ll be disappointed with a stove or fireplace purchased from a big box store.
On the other hand, All WE LOVE FIRE dealers offer reliable, professional information before, during, and after a sale. The equipment you’ll see in these showrooms will not be the same equipment the big box stores sell.
Your mind will probably rest much easier also knowing you support your local economy while receiving a higher level of service and superior products to boot.
Your WE LOVE FIRE dealer will spend whatever time is necessary with you. They will listen to your requirements and ask questions to recommend appropriate products. You will appreciate their attention to your needs as they know it’s a significant investment that should last decades.
Your local WE LOVE FIRE boutique is trained and updated regularly by the manufacturers. This might not seem significant to you at first glance, but it’s critical from your service and warranty perspective. It ultimately translates to better service and a higher degree of product knowledge.
Therefore, the initial question is why your local dealer will not service or warranty big box store purchases?
Because any warranty work, lack of availability of parts, and no relationship with the manufacturer make it a potential landmine for your local dealer. It is a challenging, time-consuming, and often costly affair to install or service equipment that a dealer has not sold. The local dealer has probably been ‘burned’ a few times about this and learned their lessons since the end result was also a dissatisfied customer.
As such, many dealers just opt out of servicing equipment they have not sold or installed.
Remember “Buy once, cry once”? Such an investment that enhances the value of your home may well be worth investigating at your local WE LOVE FIRE dealer. And, who knows? It’s probably not as expensive as you thought – and definitely cheaper in the long run.
Auburn, ALTop Hat Chimney Sweeps 1280 Financial Ct. Auburn, AL 36830 |  | Visit Store Page |
Elk Grove, CACustom Fireside Shops 9097 Elk Grove Blvd. Elk Grove, CA 95624 |  | Visit Store Page |
Sacramento, CACustom Fireside Shops 5455 Auburn Blvd. Sacramento, CA 95841 |  | Visit Store Page |
Durango, CODurango Outdoor Living 140 Rock Point Drive Durango, CO 81301 |  | Visit Store Page |
Durango, COFour Corner Stoves & Spas 3001 Main Avenue Durango, CO 81301 |  | Visit Store Page |
Grand Junction, COStove Depot and Chimney Works 330 North Ave. Grand Junction, CO 81501 |  | Visit Store Page |
New London, CTFamily Hearth and Patio LLC 571 Broad Street New London, CT 06320 |  | Visit Store Page |
Ridgefield, CTYankee Doodle, Inc. 71 Ethan Allen Highway Ridgefield, CT 06877 |  | Visit Store Page |
Dover, DEByler's Stove Shoppe Inc. 1368b Rose Valley School Rd. Dover, DE 19904 |  | Visit Store Page |
Destin, FLDoodlebuggers Service Network 36054 Emerald Coast Parkway Destin, FL 32541 | | |
Bettendorf, IAFireplaces Plus, Inc. 1745 State Street Bettendorf, IA 52722 |  | Visit Store Page |
Post Falls, IDQuality Stoves & Home Furnishings 569 N Syringa St Post Falls, ID 83854 | | |
Rockford, ILAdvanced Chimney Systems, Inc. 3486 Lonergan Drive Rockford, IL 61109 |  | Visit Store Page |
Wauconda, ILGrass Roots Energy, Inc. 28751 N Route 12 Wauconda, IL 60084 |  | Visit Store Page |
Evansville, INFiremaster, Inc. 5300 E Morgan Avenue Evansville, IN 47715 | | |
Jeffersonville, INOlde Towne Chimney & Fireplace Sales 915 Nachand Ln Jeffersonville, IN 47130 |  | Visit Store Page |
Overland Park, KSKansas City Fireplace Center 10470 Metcalf Avenue Overland Park, KS 66212 |  | Visit Store Page |
Erlanger, KYTateBuilder's Supply, LLC 3511 Dixie Highway Erlanger, KY 41018 |  | Visit Store Page |
Littleton, MAWoodstove, Fireplace and Patio Shop, Inc. 60 White Street Littleton, MA 01460 |  | Visit Store Page |
Seekonk, MAThe Fireplace Showcase 775 Fall River Ave Seekonk, MA 02771 |  | Visit Store Page |
Sudbury, MAWoodstove, Fireplace and Patio Shop, Inc. 348 Boston Post Road Sudbury, MA 01776 |  | Visit Store Page |
Duluth, MNDuluth Stove & Fireplace 2431 W Superior Street Duluth, MN 55806 |  | Visit Store Page |
Minneapolis, MNWoodland Stoves & Fireplaces 2901 Franklin Ave. South Minneapolis, MN 55406 | | |
Oakdale, MNEnergy Savers of Minnesota 6298 Highway 36 Blvd N Oakdale, MN 55128 |  | Visit Store Page |
Rochester, MNBrekke Fireplace Shoppe 1904 S. Broadway Rochester, MN 55904 |  | Visit Store Page |
Walker, MNWilkening Fireplace Company 9608 State 371 NW Walker, MN 56484 |  | Visit Store Page |
Fargo, NDHome Heating, Plumbing & A/C Inc. 701 28th Street South Fargo, ND 58103 | | |
Omaha, NEFireplace By Design 13913 R Plaza Omaha, NE 68137 | | |
Epping, NHThe Stove Shoppe 285, Calef Highway Rte. 125 Epping, NH 03042 | | |
Windham, NHThe Stove Shoppe 25 Indian Rock Road Windham, NH 03087 | | |
Hamilton, NJBowden's Fireside - Hearth & Home 1731 Nottingham Way Hamilton, NJ 08619 |  | Visit Store Page |
Voorhees, NJRettinger Fireplace Systems, Inc. 476 Centennial Blvd Voorhees, NJ 08043 |  | Visit Store Page |
St. Henry, OHBuschur's Refrigeration, Inc. 541 N Eastern Avenue St. Henry, OH 45883 |  | Visit Store Page |
Media, PAChimney Cricket 101 State Road Media, PA 19063 |  | Visit Store Page |
Rapid City, SDHebron Brick Company 1543 Deadwood Ave Rapid City, SD 57709 |  | Visit Store Page |
Sioux Falls, SDHebron Brick Company 2211 W. 50th Street Sioux Falls, SD 57105-6525 |  | Visit Store Page |
Vermillion, SDKalin's Indoor Comfort Inc. 710 Cottage Avenue Vermillion, SD 57069 |  | Visit Store Page |
Manassas, VAWinston's Chimney Service 11301 Industrial Road Manassas, VA 20109 |  | Visit Store Page |
Barre, VTChimney Sweep Fireplace Shop 1284 US Rte, 302 Ste 10 Barre, VT 05641-2317 |  | Visit Store Page |
Bennington, VTFriends of The Sun 126 Hicks Avenue Bennington, VT 05201 |  | Visit Store Page |
Manchester, VTFriends of The Sun 159 Depot Street Manchester, VT 05255 |  | Visit Store Page |
Shelburne, VTChimney Sweep Fireplace Shop 3113 Shelburne Road Shelburne, VT 05482 |  | Visit Store Page |
White River Jnct, VTHome Comfort of New England 1255 VA Cut Off Road White River Jnct, VT 05001 |  | Visit Store Page |
Burlington, WIBurlington Fireplace & Heating LLC 857 Milwaukee Ave. Burlington, WI 53105 |  | Visit Store Page |
Madison, WITop Hat 5117 Verona Rd Madison, WI 53711 |  | Visit Store Page |
Morgantown, WVRustic By Design 709 Beechurst Ave. Suite 15 Morgantown, WV 26505 | | |
Laramie, WYHigh Country Stoves & Fireplaces 860 N. 3rd Street Laramie, WY 82072 | | |