Why won’t you install equipment I buy at the big box stores?

This question comes up periodically and has to do with what is most valued by a customer.

We understand it’s your wallet that’s taking a hit, and your budget is limited. But, you’ve likely heard this common folk wisdom before: “Pay me now or pay me later” or “Buy once, cry once.” It means that if you don’t spend more on quality upfront, you may have to spend even more over the long term.

The equipment you see in big box stores is there for a reason. Cheap – to get you in their stores.

Stoves offered in big boxes are often made with thinner steel and poorer parts and components. It will not perform as well or as long as better-quality fireplaces or stoves. The odds are pretty high that you’ll be disappointed with a stove or fireplace purchased from a big box store.

On the other hand, All WE LOVE FIRE dealers offer reliable, professional information before, during, and after a sale. The equipment you’ll see in these showrooms will not be the same equipment the big box stores sell.

Your mind will probably rest much easier also knowing you support your local economy while receiving a higher level of service and superior products to boot.

Your WE LOVE FIRE dealer will spend whatever time is necessary with you. They will listen to your requirements and ask questions to recommend appropriate products. You will appreciate their attention to your needs as they know it’s a significant investment that should last decades.

Your local WE LOVE FIRE boutique is trained and updated regularly by the manufacturers. This might not seem significant to you at first glance, but it’s critical from your service and warranty perspective. It ultimately translates to better service and a higher degree of product knowledge.

Therefore, the initial question is why your local dealer will not service or warranty big box store purchases?

Because any warranty work, lack of availability of parts, and no relationship with the manufacturer make it a potential landmine for your local dealer. It is a challenging, time-consuming, and often costly affair to install or service equipment that a dealer has not sold. The local dealer has probably been ‘burned’ a few times about this and learned their lessons since the end result was also a dissatisfied customer.

As such, many dealers just opt out of servicing equipment they have not sold or installed.

Remember “Buy once, cry once”? Such an investment that enhances the value of your home may well be worth investigating at your local WE LOVE FIRE dealer. And, who knows? It’s probably not as expensive as you thought – and definitely cheaper in the long run.

Below is a list of fireplace and grill stores that service ()

Auburn, AL

Top Hat Chimney Sweeps
1280 Financial Ct.
Auburn, AL 36830

Top Hat Chimney Sweeps LogoVisit Store Page

Elk Grove, CA

Custom Fireside Shops
9097 Elk Grove Blvd.
Elk Grove, CA 95624

Custom Fireside Shops LogoVisit Store Page

Sacramento, CA

Custom Fireside Shops
5455 Auburn Blvd.
Sacramento, CA 95841

Custom Fireside Shops LogoVisit Store Page

Durango, CO

Durango Outdoor Living
140 Rock Point Drive
Durango, CO 81301

Durango Outdoor Living LogoVisit Store Page

Durango, CO

Four Corner Stoves & Spas
3001 Main Avenue
Durango, CO 81301

Four Corner Stoves & Spas LogoVisit Store Page

Grand Junction, CO

Stove Depot and Chimney Works
330 North Ave.
Grand Junction, CO 81501

Stove Depot and Chimney Works LogoVisit Store Page

New London, CT

Family Hearth and Patio LLC
571 Broad Street
New London, CT 06320

Family Hearth and Patio LLC LogoVisit Store Page

Ridgefield, CT

Yankee Doodle, Inc.
71 Ethan Allen Highway
Ridgefield, CT 06877

Yankee Doodle, Inc. LogoVisit Store Page

Dover, DE

Byler's Stove Shoppe Inc.
1368b Rose Valley School Rd.
Dover, DE 19904

Byler's Stove Shoppe Inc. LogoVisit Store Page

Destin, FL

Doodlebuggers Service Network
36054 Emerald Coast Parkway
Destin, FL 32541

Bettendorf, IA

Fireplaces Plus, Inc.
1745 State Street
Bettendorf, IA 52722

Fireplaces Plus, Inc. LogoVisit Store Page

Post Falls, ID

Quality Stoves & Home Furnishings
569 N Syringa St
Post Falls, ID 83854

Rockford, IL

Advanced Chimney Systems, Inc.
3486 Lonergan Drive
Rockford, IL 61109

Advanced Chimney Systems, Inc. LogoVisit Store Page

Wauconda, IL

Grass Roots Energy, Inc.
28751 N Route 12
Wauconda, IL 60084

Grass Roots Energy, Inc. LogoVisit Store Page

Evansville, IN

Firemaster, Inc.
5300 E Morgan Avenue
Evansville, IN 47715

Jeffersonville, IN

Olde Towne Chimney & Fireplace Sales
915 Nachand Ln
Jeffersonville, IN 47130

Olde Towne Chimney & Fireplace Sales LogoVisit Store Page

Overland Park, KS

Kansas City Fireplace Center
10470 Metcalf Avenue
Overland Park, KS 66212

Kansas City Fireplace Center LogoVisit Store Page

Erlanger, KY

TateBuilder's Supply, LLC
3511 Dixie Highway
Erlanger, KY 41018

TateBuilder's Supply, LLC LogoVisit Store Page

Littleton, MA

Woodstove, Fireplace and Patio Shop, Inc.
60 White Street
Littleton, MA 01460

Woodstove, Fireplace and Patio Shop, Inc. LogoVisit Store Page

Seekonk, MA

The Fireplace Showcase
775 Fall River Ave
Seekonk, MA 02771

The Fireplace Showcase LogoVisit Store Page

Sudbury, MA

Woodstove, Fireplace and Patio Shop, Inc.
348 Boston Post Road
Sudbury, MA 01776

Woodstove, Fireplace and Patio Shop, Inc. LogoVisit Store Page

Duluth, MN

Duluth Stove & Fireplace
2431 W Superior Street
Duluth, MN 55806

Duluth Stove & Fireplace LogoVisit Store Page

Minneapolis, MN

Woodland Stoves & Fireplaces
2901 Franklin Ave. South
Minneapolis, MN 55406

Oakdale, MN

Energy Savers of Minnesota
6298 Highway 36 Blvd N
Oakdale, MN 55128

Energy Savers of Minnesota LogoVisit Store Page

Rochester, MN

Brekke Fireplace Shoppe
1904 S. Broadway
Rochester, MN 55904

Brekke Fireplace Shoppe LogoVisit Store Page

Walker, MN

Wilkening Fireplace Company
9608 State 371 NW
Walker, MN 56484

Wilkening Fireplace Company LogoVisit Store Page

Fargo, ND

Home Heating, Plumbing & A/C Inc.
701 28th Street South
Fargo, ND 58103

Omaha, NE

Fireplace By Design
13913 R Plaza
Omaha, NE 68137

Epping, NH

The Stove Shoppe
285, Calef Highway Rte. 125
Epping, NH 03042

Windham, NH

The Stove Shoppe
25 Indian Rock Road
Windham, NH 03087

Hamilton, NJ

Bowden's Fireside - Hearth & Home
1731 Nottingham Way
Hamilton, NJ 08619

Bowden's Fireside - Hearth & Home LogoVisit Store Page

Voorhees, NJ

Rettinger Fireplace Systems, Inc.
476 Centennial Blvd
Voorhees, NJ 08043

Rettinger Fireplace Systems, Inc. LogoVisit Store Page

St. Henry, OH

Buschur's Refrigeration, Inc.
541 N Eastern Avenue
St. Henry, OH 45883

Buschur's Refrigeration, Inc. LogoVisit Store Page

Media, PA

Chimney Cricket
101 State Road
Media, PA 19063

Chimney Cricket LogoVisit Store Page

Rapid City, SD

Hebron Brick Company
1543 Deadwood Ave
Rapid City, SD 57709

Hebron Brick Company LogoVisit Store Page

Sioux Falls, SD

Hebron Brick Company
2211 W. 50th Street
Sioux Falls, SD 57105-6525

Hebron Brick Company LogoVisit Store Page

Vermillion, SD

Kalin's Indoor Comfort Inc.
710 Cottage Avenue
Vermillion, SD 57069

Kalin's Indoor Comfort Inc. LogoVisit Store Page

Manassas, VA

Winston's Chimney Service
11301 Industrial Road
Manassas, VA 20109

Winston's Chimney Service LogoVisit Store Page

Barre, VT

Chimney Sweep Fireplace Shop
1284 US Rte, 302 Ste 10
Barre, VT 05641-2317

Chimney Sweep Fireplace Shop LogoVisit Store Page

Bennington, VT

Friends of The Sun
126 Hicks Avenue
Bennington, VT 05201

Friends of The Sun LogoVisit Store Page

Manchester, VT

Friends of The Sun
159 Depot Street
Manchester, VT 05255

Friends of The Sun LogoVisit Store Page

Shelburne, VT

Chimney Sweep Fireplace Shop
3113 Shelburne Road
Shelburne, VT 05482

Chimney Sweep Fireplace Shop LogoVisit Store Page

White River Jnct, VT

Home Comfort of New England
1255 VA Cut Off Road
White River Jnct, VT 05001

Home Comfort of New England LogoVisit Store Page

Burlington, WI

Burlington Fireplace & Heating LLC
857 Milwaukee Ave.
Burlington, WI 53105

Burlington Fireplace & Heating LLC LogoVisit Store Page

Madison, WI

Top Hat
5117 Verona Rd
Madison, WI 53711

Top Hat LogoVisit Store Page

Morgantown, WV

Rustic By Design
709 Beechurst Ave. Suite 15
Morgantown, WV 26505

Laramie, WY

High Country Stoves & Fireplaces
860 N. 3rd Street
Laramie, WY 82072


For more information, contact your local fireplace and grill store.

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